Applied for your Indian eVisa but still haven’t received the approval email? You’re not alone. In 2026, many travellers report delays, missing ETA emails, or approval letters that never arrive in their inbox. The good news: in most cases, the issue can be resolved quickly if you follow the right steps.
This guide explains why your Indian eVisa may not have been received and what you should do next to avoid travel disruption.
1. Check Your Spam and Promotions Folder
The Indian eVisa approval (ETA) is sent via email. Sometimes it lands in spam, junk, or promotions folders. Search your inbox using keywords like:
- “Indian eVisa”
- “ETA”
- “Visa approval”
- The passport number used in your application
If you find the email, download the PDF immediately and keep both a digital and printed copy.
2. Confirm the Email ID Entered in the Application
A single typo in your email address can prevent delivery. Common mistakes include:
- Missing letters
- Extra dots
- Incorrect domain (e.g., gmail.co instead of gmail.com)
If the email was entered incorrectly, you may need to retrieve your correct Indian eVisa copy using the official portal with your passport details and application ID.
3. Use the Official eVisa Status Check Portal
Before assuming your eVisa is lost, verify the application status:
- Visit the official Indian eVisa website
- Enter your application ID and passport number
- Check whether the status says “Granted”
If approved, download the ETA directly from the portal. Ensure the file contains the correct ETA format for India, including:
- Applicant photograph
- QR code or barcode
- Complete passport details
- Validity dates
Airlines increasingly verify these details before boarding.
4. Application Still “Under Process”?
Processing times vary depending on:
- Nationality
- Application category (Tourist, Business, Medical)
- Peak travel seasons
- Manual review triggers
If your status remains “Under Process” beyond standard timelines, avoid submitting multiple new applications. Duplicate submissions can cause further delays.
Instead, seek structured India eVisa support to assess the situation before taking corrective action.
5. Approved but No QR Code or Photo?
Some travellers receive incomplete ETA copies or outdated versions without QR codes or proper formatting. Airlines may deny boarding in such cases.
If your approval letter looks incomplete, it’s essential to retrieve your correct Indian eVisa copy from the official source or consult an Indian eVisa assistance service to verify authenticity and formatting.
6. Departure Date Is Near — What Should You Do?
If your flight is approaching and you still haven’t received your eVisa:
- Recheck status via the portal
- Confirm passport validity (minimum 6 months required)
- Ensure your passport number was entered correctly
- Avoid panic reapplications
If your flight is approaching and you’re still unsure whether your approval is valid, formatted correctly, or even properly generated in the system, it may be safer to have the application reviewed before departure. LeSo’s structured Indian eVisa assistance service review application details, validate ETA formatting, and help travellers retrieve the correct Indian eVisa copy when email delivery issues occur. You can review the process on our India eVisa support page or reach out via WhatsApp.
Frequently Asked Questions
1. How long does it take to receive an Indian eVisa approval?
Most applications are processed within 3–5 business days, but timelines can vary based on nationality and application volume.
2. Can I travel to India without receiving the ETA email?
No. You must carry a valid approved ETA copy before boarding your flight.
3. What if I lost my application ID?
You can attempt retrieval through the official portal using passport and personal details. If unsuccessful, structured India eVisa support may be required.
4. Should I reapply if I don’t receive my eVisa?
Not immediately. First confirm the status. Duplicate applications may cause confusion or delays.
5. What format should the Indian eVisa approval have?
It should include your photo, QR or barcode, passport details, and validity dates in the official ETA layout.
