Applied for your Indian eVisa and the status tracker shows “Granted”, but you never received the confirmation email? This situation is more common than most travelers think. While your application may be approved in the system, failing to receive the official ETA copy can create airport check-in issues and unnecessary stress before departure.
Here’s what it means — and how to fix it quickly.
What Does “Granted” Mean on Indian eVisa Status?
When your Indian eVisa status shows Granted, it means your application has been approved by the authorities. However, approval in the system and receiving the official email PDF are two separate processes.
If the email hasn’t reached you, it does not automatically mean your visa is invalid. But you still need the official ETA document in the correct format for airline verification and immigration clearance.
Why Didn’t You Receive the eVisa Email?
Several reasons can cause this:
- Incorrect email address entered in the application
- Typing error in your contact details
- Email landing in spam or junk folder
- Server delay from the visa system
- Payment confirmation mismatch
Even when the status shows “Granted,” airlines may refuse boarding if you cannot present the approved ETA copy.
How to Retrieve Your Approved Indian eVisa Copy
If your status shows approved but no email was received, you should immediately try to:
- Check spam/junk folders
- Recheck the email ID entered during application
- Use the official portal to <a href="https://leso.co.in/india-evisa">retrieve your correct Indian eVisa copy</a>
- Verify that the downloaded document matches the correct ETA format for India
Make sure:
- Your passport number is correct
- Your nationality is correct
- The ETA shows the correct validity dates
- The QR code and application ID are clearly visible
If any of these details are wrong, airport authorities may raise objections.
Common Risks If You Travel Without the Email Copy
Even if the system shows “Granted,” traveling without the proper ETA PDF can result in:
- Airline denial at check-in counter
- Secondary screening on arrival
- Delays in immigration clearance
- Being asked to reapply urgently
This is especially risky if your departure is within 24–72 hours.
When to Seek Professional Help
If:
- The portal is not allowing download
- Passport details appear incorrect
- You cannot access the application ID
- The file format looks incomplete
- You’re unsure whether it’s the valid ETA copy
It’s safer to get structured verification before travel. At LeSo, we regularly assist travelers with Indian eVisa corrections, ETA retrieval, revalidation checks, and urgent document issues before departure. If your status shows granted but no email has been received, we can help you verify your approval, retrieve the official ETA copy, and ensure all passport and validity details are accurate before you travel. For personalized assistance, visit LeSo’s website or contact us via WhatsApp or email at info@leso.co.in before your departure date.
Can You Reapply If Email Is Not Received?
Reapplying without checking your existing approved status can cause duplicate application conflicts. Before submitting a new form, confirm whether:
- Your original ETA is already active
- The previous application is properly linked to your passport
- There are no technical errors
Final Checklist Before You Travel
- Status shows “Granted”
- ETA PDF downloaded successfully
- Correct passport number mentioned
- Clear QR code visible
- Validity dates match your travel
If your approval shows in the system but the email hasn’t reached you, resolve it before your flight. A verified copy avoids unnecessary airport complications.
Frequently Asked Questions
1. My Indian eVisa status shows granted but I did not receive any email. Is my visa approved?
Yes, “Granted” generally means approved. However, you still need the official ETA copy for travel.
2. Can I board my flight without the email?
Airlines typically require a printed or digital ETA copy. Without it, boarding may be denied.
3. How long does it take for the eVisa email to arrive after status shows granted?
Usually within a few hours, but delays can occur due to system or email server issues.
4. Should I submit a new application if I didn’t receive the email?
Not immediately. First confirm your approved status and try to retrieve the correct ETA document.
5. What if the downloaded ETA has incorrect details?
Incorrect passport number, nationality, or validity dates must be corrected before travel to avoid entry issues.
